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Privacy Policy Housing Guild

About our privacy policy
Woongilde cares a lot about your privacy. We therefore only process data that we need for (
improving) our services and handle the information we
have collected about you and your use of our services with care. We never make your data available to
third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided therein

Housing Guild . The starting date for the validity of these conditions is 22/05/2018, with the publication of a
new version the validity of all previous versions expires. This privacy policy describes what information about you
is collected by us, what this information is used for and with whom and under what conditions this
information may be shared with third parties. We also explain to you how we
store your data and how we protect your data against misuse and what rights you have with regard to the
personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact person, whose
contact details can be found at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it, which
security techniques we use and for whom the data is visible.
WordPress
Our online store was developed with WordPress software.
Personal data that you make available to us for the benefit of our services will be shared with this party. WordPress has access to your
data to provide us with (technical) support, they will never use your data for any other purpose. WordPress is obliged to take
appropriate security measures based on the agreement we have concluded with them .
WordPress uses cookies to
collect technical information regarding your use of the software, no personal data is collected and/or
stored.
Web hosting
Strato

EXAMPLE: We purchase web hosting and email services from Strato. Strato processes
personal data on our behalf and does not use your data for its own purposes. This party can
collect metadata about the use of the services. This is not personal data. Strato has
taken appropriate technical and organizational measures to
prevent loss and unauthorized use of your personal data. Strato is obliged to maintain confidentiality under the agreement.
Email and mailing lists.

MailChimp
We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own
purposes. At the bottom of every email sent automatically via our website you will see the
‘unsubscribe’ link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp
. MailChimp uses cookies and other internet technologies that provide insight into whether
emails are opened and read. MailChimp reserves the right to use your data to
further improve its services and to share information with third parties in this context.
Strato
We use the services of Strato for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent
misuse, loss and corruption of your and our data as much as possible.
Strato does not have access to our mailbox and we treat all our e-mail traffic
confidentially.

Payment processors Sisow
EXAMPLE: We use the
Sisow platform to process (part of) the payments in our online store. Sisow processes your name, address and residence details and your payment details
such as your bank account or credit card number. Sisow has taken appropriate technical and organizational
measures to protect your personal data. Sisow reserves the right
to use your data to further improve the services and in this context
to share (anonymized) data with third parties. In the case of an application for a deferred payment
(credit facility), Sisow shares personal data and information regarding your financial position with credit rating agencies.
All the above-mentioned guarantees with regard to the protection of your personal data also
apply to the parts of Sisow services for which they engage third parties. Sisow
does not store your data for longer than is permitted by the legal periods.
Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur,
you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we
can link the review to your order. WebwinkelKeur also publishes your name on its own website. In
some cases, WebwinkelKeur may contact you to provide an explanation of your review. If
we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They
only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has
taken appropriate technical and organizational measures to protect your personal data.
WebwinkelKeur reserves the right to engage third parties to provide services
, and we have given WebwinkelKeur permission to do so. All the above-mentioned guarantees with
regard to the protection of your personal data also apply to the parts of the
services for which WebwinkelKeur engages third parties.

Shipping and logistics
GLS

If you place an order with us, it is our job to have your package delivered to you. We use the
services of GLS to carry out deliveries. It is necessary for us to
share your name, address and residence details with GLS. GLS only uses this data for the purpose of executing the
agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties
.

Invoicing and accounting

E-bookkeeping
EXAMPLE: We use the services of
E-bookkeeping to maintain our administration and accounting. We share your name, address and residence details and details regarding your order. This
data is used to administer sales invoices.
We use the services of E-bookkeeping to maintain our administration and accounting. We share your name, address and
residence details and details regarding your order. This data is used to
administer sales invoices. Your personal data is sent and stored protected.
E-bookkeeping is obliged to maintain confidentiality and will treat your data confidentially. E-bookkeeping
does not use your personal data for purposes other than those described above.

External sales channels
Bol.com
We sell (some of) our items via the Bol.com platform. If you place an order via this platform,
Bol.com will share your order and personal data with us. We use this information to process your order
. We handle your data confidentially and have
taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Purpose of data processing
General purpose of processing
We use your data exclusively for the purpose of providing our services. This means that the purpose of the
processing is always directly related to the assignment you provide. We do not use your data for
(targeted) marketing. If you share data with us and we use this data to
contact you at a later time – other than at your request – we will ask you for explicit permission to do so. Your data will
not be shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath
or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of
further improving our services. This data (for example your IP address, web browser and operating system) is not
personal data.
Cooperation with tax and criminal investigations
In appropriate cases, Woongilde may be held on the basis of a legal obligation to share
your data in connection with government tax or criminal investigations. In such a case we are
forced to share your data, but we will oppose this within the possibilities offered by the law
.

Retention periods

We keep your data as long as you are our client. This means that we keep your customer profile until you indicate
that you no longer wish to use our services. If you inform us of this, we will also regard this
as a request to be forgotten. Based on applicable administrative obligations, we must
keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs.
However, employees no longer have access to your client profile and documents that we have produced in response to your
assignment.
Your rights
Under applicable Dutch and European law, you as a data subject have certain rights with
regard to the personal data processed by or on behalf of us. We explain below what
these rights are and how you can invoke these rights.
In principle, to prevent misuse, we only send copies and copies of your data to
the email address you already know. In the event that you wish to
receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in
the event of a request to be forgotten we administer anonymized data.
You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we
are using your personal data incorrectly.
Right of inspection You always have the right to inspect
the data that we process or have processed and that relate to your person or can be traced back to you .
You can make a request to this effect to our contact person for privacy matters. You
will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us,
with an overview of the processors who have this data
, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we process or have processed that relates to your person or
can be traced back to you amended. You can make a request to this effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send
you a confirmation that the data has been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we process that relates to your person or that
can be traced back to you. You can make a request to this effect to our contact person for privacy matters.
You will then receive a response to your request within 30 days. If your request is granted, we will send you
a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.
Right to portability
You always have the right to have the data that we process or have processed and that relate to your person or
can be traced back to you, processed by another party. You can make a request to this effect to our
contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties
at the e-mail address known to us .
In all likelihood,
we can no longer continue the service in such a case, because the secure linking of
data files can no longer be guaranteed.
Right to object and other rights
Where appropriate, you have the right to object to the processing of your personal data by or
on behalf of Woongilde. If you object, we will immediately stop data processing pending
handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that
we process or have processed available to you and then permanently discontinue the processing.
You also have the right not to be
subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe
that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website, as part of the “Analytics” service. We
use this service to track and receive reports on how visitors use the website. This
processor may be obliged to provide access to this data based on applicable laws and regulations. We
have not allowed Google to use the obtained analytics information for other Google services.
Third-party cookies
In the event that third-party software solutions use cookies, this is stated in this
privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page
. If the new privacy policy has consequences for the way in which we
process already collected data relating to you, we will inform you by e-mail.

Contact details Woongilde Middelmoot 1 Broek op Langedijk Netherlands T 0226-700221 E cliff@woongilde.nl Contact person for privacy matters Cliff Smit

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